We care about our clients and prove that to them in everything we do.
We fight for your right to reimbursement. Each day we spend hours on the phone with payers or on payer web portals resolving claims. We are constantly measuring ourselves to ensure our efforts are maximizing your revenue and that you receive every collectable dollar. We research applicable billing and documentation regulations to keep our team and our clients’ knowledge current. This ensures we are all aware of how the changes impact your reimbursement, which means less headache for you and your team digesting regulatory changes.
Excellent Client Service
Our friendly staff have your revenue goals in mind and understand the value of your time and services. Our clients are incredibly happy with the turn-around time for any deliverables. Our communication is superior to what you have experienced with any other billing service. We are available to report and collaborate on any billing opportunity or problem. If you want to provide your patients with innovative procedures and services, we are here to support you. You only need to talk with your Account Coordinator to have all questions answered regarding your billing and receivables.
Our client dashboard is user friendly. Your Account Coordinator can customize your reporting to track and trend your charges, payments, and adjustments by provider and location. You can track and trend the charge and payment metrics that are most important to you. Our reporting is easy to digest so you know how your practice is doing financially at any given time.
Our staff understand the importance of collecting every dollar we can on your behalf. We train our team to collect your receivables as if they were collecting their own.
We have built custom monitoring and productivity tools to help our staff evaluate and maintain the health of your account.
We live by the golden rule. We treat our clients the way we want to be treated.